Terms of Service

Last updated: March 1, 2026

These Terms of Service ("Terms") govern your access to and use of the Inflo platform ("Service"), operated by Inflo Technologies ("Inflo", "we", "us"). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

1. Definitions

"Platform" refers to the Inflo web application accessible at workspace.inflo.business and its subdomains. "Client" refers to the company or individual that contracts the Service. "User" refers to any person authorized by the Client to access the Platform. "Client Data" refers to all information entered, stored or processed by the Client through the Platform. "Subscription" refers to the plan contracted by the Client under the agreed commercial terms.

2. Acceptance and Eligibility

By creating an account or using the Platform, you represent that: (a) you are at least 18 years of age; (b) you have legal authority to accept these Terms on behalf of the company you represent; (c) all information provided during registration is truthful and complete. We reserve the right to refuse service to any person or company without justification.

3. Service Description

Inflo is a SaaS business management platform that includes modules for point of sale, inventory, accounting, payroll, appointment scheduling, CRM, marketing, electronic fiscal invoicing (e-CF) and multi-location management. The Service is provided "as is" and "as available". We reserve the right to modify, suspend or discontinue any feature with reasonable prior notice.

4. Accounts and Security

The Client is responsible for: (a) maintaining the confidentiality of their access credentials; (b) all activities that occur under their account; (c) immediately notifying Inflo of any unauthorized use. Inflo shall not be liable for losses resulting from unauthorized use of your account if we have not been timely notified. We implement JWT authentication and encryption of data in transit and at rest.

5. Acceptable Use

The Client agrees not to: (a) use the Service for illegal or fraudulent activities; (b) attempt to access accounts, systems or data of other clients; (c) reverse engineer, decompile or disassemble the Service; (d) upload malicious content, viruses or harmful code; (e) intentionally overload the Service infrastructure; (f) resell or sublicense access to the Service without written authorization. Violation of these conditions may result in immediate suspension of the Service.

6. Billing and Payments

Plans and pricing are agreed upon on a custom basis with each Client. Payment is made according to the agreed frequency (monthly, quarterly or annual). Payments overdue by more than 15 days may result in suspension of access to the Platform. Prices may be adjusted with a minimum 30-day notice. No refunds are issued for partial service periods, except as required by law.

7. Intellectual Property

The Platform, including its source code, design, logos, trademarks and documentation, are the exclusive property of Inflo Technologies and are protected by intellectual property laws. The Client retains all rights to their Client Data. By using the Service, the Client grants us a limited license to process their data solely for the purpose of providing the contracted Service.

8. Availability and Service Level

We strive to maintain 99.5% monthly uptime, excluding scheduled maintenance. Scheduled maintenance will be notified at least 24 hours in advance. In case of unplanned outages, we will work to restore service as quickly as possible. Inflo does not guarantee that the Service will be uninterrupted or error-free.

9. Limitation of Liability

To the maximum extent permitted by law: (a) Inflo shall not be liable for indirect, incidental, special or consequential damages; (b) Inflo's total liability shall not exceed the amount paid by the Client in the preceding 12 months; (c) Inflo is not responsible for losses resulting from incorrect configurations made by the Client; (d) Inflo is not responsible for interruptions caused by third parties, internet providers or force majeure events.

10. Termination

The Client may cancel their subscription at any time with 30 days' written notice. Inflo may terminate the Service if: (a) the Client breaches these Terms; (b) payment is overdue by more than 30 days; (c) the Client uses the Service in a way that harms other clients or infrastructure. Upon termination, the Client will have 30 days to export their data. After that period, data will be permanently deleted.

11. Changes to Terms

We reserve the right to modify these Terms at any time. Substantial changes will be notified by email at least 30 days in advance. Continued use of the Service after notification constitutes acceptance of the new Terms. If you disagree with the changes, you may cancel your subscription before they take effect.

12. Governing Law and Jurisdiction

These Terms are governed by the laws of the State of New York, United States. Any dispute shall be resolved in the competent courts of the State of New York. The parties agree to attempt to resolve any conflict in good faith before resorting to formal legal proceedings.

For questions about these Terms, contact us at info@bookinflo.com or (829) 926-0609.