Privacy Policy

Last updated: March 1, 2026

At Inflo Technologies ("Inflo", "we", "us"), we respect your privacy and are committed to protecting your personal data. This Privacy Policy describes how we collect, use, store and protect information when you use our platform.

1. Information We Collect

Registration information: name, email, phone, company name, tax ID, address. Usage information: transaction data, inventory, clients, employees and other information entered into the platform by the Client. Technical information: IP address, browser type, operating system, pages visited, session duration. Payment information: billing data processed through secure providers (Stripe, Azul). We do not store complete credit card numbers.

2. How We Use Your Information

We use collected information to: (a) provide and maintain the contracted Service; (b) process transactions and send related notifications; (c) improve and personalize the user experience; (d) comply with legal and tax obligations (DGII reports, e-CF); (e) send communications about service updates; (f) detect and prevent fraudulent activities; (g) provide technical support. We do not sell or share your personal information with third parties for marketing purposes.

3. Data Storage and Security

Your data is stored on secure Amazon Web Services (AWS) servers located in the United States (us-east-1 region). We implement the following security measures: - Encryption of data in transit (TLS 1.2+) - Encryption of data at rest (AES-256) - JWT authentication with limited-life access tokens - Automatic daily backups with 30-day retention - Continuous infrastructure monitoring - Role-based access control - Auditing of all API operations

4. Sharing Information with Third Parties

We may share information with: (a) service providers that help us operate the platform (AWS, Stripe, email providers); (b) government authorities when required by law (DGII for tax reports); (c) in the event of a merger, acquisition or asset sale, with prior notice to the Client. All our providers are subject to confidentiality and data processing agreements.

5. Data Retention

We retain Client Data as long as the subscription is active. After service termination, data is maintained for an additional 30 days to allow export. After that period, it is permanently deleted. Tax and accounting records are retained for the period required by applicable law (minimum 10 years for tax records in the Dominican Republic). Audit and security logs are retained for 12 months.

6. User Rights

You have the right to: (a) access your personal data stored on the platform; (b) request correction of inaccurate data; (c) request deletion of your data (subject to legal retention obligations); (d) export your data in standard formats (Excel, PDF); (e) revoke your consent for marketing communications. To exercise these rights, contact us at info@bookinflo.com.

7. Cookies and Tracking Technologies

Our website uses essential cookies for platform operation (authentication, language preferences). We do not use third-party cookies for advertising. Cookies used: - Session cookies: authentication and security - Preference cookies: language, interface settings - Analytics cookies: anonymous usage statistics (only with consent) You can configure your browser to reject cookies, but this may affect Service functionality.

8. International Data Transfers

Data is processed and stored in the United States (AWS us-east-1). If you are located outside the United States, by using the Service you consent to the transfer of your data to the United States. We implement adequate security measures to protect your data regardless of your geographic location.

9. Changes to This Policy

We may update this Privacy Policy periodically. Substantial changes will be notified by email and through a notice on the platform at least 30 days in advance. The last update date is reflected at the top of this document. We recommend reviewing this policy periodically.

10. Contact

If you have questions about this Privacy Policy or how we handle your data, you can contact us at: - Email: info@bookinflo.com - Phone: (829) 926-0609 - Address: New York, United States

For privacy-related requests, contact us at info@bookinflo.com or (829) 926-0609.